FAQS

  • All kinds of shoes, in fact. The size will vary per model, even if the same brand. The key is the wearer's foot length. for the highest wearing accuracy Please check the product page of each model.​
  • Don't worry if it doesn't fit. We are happy to exchange the product.​ 
  • Customers can change or return the product within 14 days after receiving the goods The product must still be in perfect condition. Not stained. There are no signs of use. However, the company reserves the right to accept returns and/or exchange of products in any case.​ ​
  • Due to the situation of the outbreak of COVID-19 and for the safety of all parties The company therefore needs to increase protection measures. which may have a chance to cause a slight delay in delivery But it usually takes 2-3 days within Bangkok and its vicinity. and 3-4 days for other provinces (according to the city district)​
  • Productslifetime depends on many factors such as how you wearing it, how you walk, and/or the ground conditions it touches. For example, walking on a concrete floor, along with the method of landing on the heels when walking. Shoes will wear out faster than usual. Usually The service life of OHYAMA boots is 4-6 months.​

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